The PA Turnpike Commission is changing procedures at tolls due to the coronavirus. New temporary measures will limit contact drivers have with tolling personnel.
Vehicles will no longer stop at tolls; drivers can only pay using E-ZPass or Toll By Plate. The new system went into effect Monday at 8 p.m.
Anyone who does not have an E-ZPass should still use their normal lanes. For entry use “Tickets” and for exiting use “Cash,” but motorists must not stop.
Motorists must still abide by the posted speed limits as they go through the toll. But with stopping no longer an option, cash and credit cards will no longer be accepted.
Importantly, motorists who use the Toll By Plate system will pay the normal cash toll rate. The PTC is not punishing motorists for something out of their control.
The Toll By Plate system uses cameras to get license plate information from vehicles, then sends the driver an invoice within 30 days. These bills can be paid online, by phone, or in the mail. More information on this system is available here.
The goal is to limit the interaction at toll booths and prevent any possible spread of COVID-19.
“This temporary measure is critical to enable us to support the Commonwealth in its efforts to mitigate the spread of COVID-19,” said PA Turnpike CEO Mark Compton. “I want to be clear that we will return to normal toll-collection operations as soon as it becomes practical.”
The PTC also says drivers should prepare for some confusion on the road near toll plazas. As people adjust to the new system, it may take some time before it becomes the new normal.
All rest areas and welcome centers along the Turnpike are closed for the foreseeable future. People who need to use the restroom while on the road have the option of portable toilets.
WBCB 1490 is offering a comprehensive, community driven list of closures and cancellations in Bucks due to coronavirus here.